HOW I WORK
Sometimes my seat at the table is as an Information Architect.
I work on organizing information and it’s structure to best enable understanding. I create system/site maps, flow diagrams, content hierarchies, and statements of truth based on personas to facilitate a team towards a goal. I perform my own research through interviewing, contextual inquiry, and usability testing.
Sometimes my seat at the table is as a User Experience Designer.
I explore, define, and refine the interactions that a user has with an interface by identifying the user’s journey, and its touch-points. I care intently on how the user interacts with the content on the screen.
In either case, I am the voice of the user on your team.